Friday, 31 March 2017

MTN introduces new tariff plan call XtraValue

MTN has introduced a new tariff plan which it call XtraValue plan where all XtraValue bundles will be moved to.

The main reason for this introduction is to harmonize all XtraValue bundles (XtraTalk + XtraData) into a single plan.
XtraValue in Summary:
All Customers with any type of XtraValue subscription will be migrated to XtraValue plan.
Prepaid customers who wishes to purchase any XtraValue bundle will have to migrate to XtraValue plan before being able to subscribe.

Customers on any Prepaid tariff plan will be able to purchase XtraValue bundle after launch but they will be automatically migrated to XtraValue plan after successful purchase.

Postpaid customers will still enjoy XtraValue bundles as add-on on their respective plans pending when XtraValue plan postpaid is created.

Customers on MTN XtraValue plan will be able to enjoy all MTNN products and services as well as any ongoing promotion, campaign or offer as defined by the Business.

Once a customer with active XtraValue bundle migrates out of XtraValue plan to any other tariff plan, s/he should NOT be able to use the bundle on the new tariff plan AND when the expiry of the bundle is reached while the customer is not on XtraValue plan, the bundle will NOT auto renew on that plan.

Customers will NOT be charged the normal N100 migration fee for migrating into MTN XtraValue plan at any time, only the bundle fee will be deducted.

However, Customers will be charged a N100 migration fee for migrating out of the MTN XtraValue plan within 30 days after first free migration.

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