One of the most popular Instant Messaging app, WhatsApp service was on Wednesday, May 3 restored but late in the afternoon following a worldwide downtime which made the service to be inaccessible for some hours.
According to a WhatsApp spokesman through a mail which says: "Earlier today, WhatsApp users in all parts of the world were unable to access WhatsApp for a few hours. We have now fixed the issue and apologize for the inconvenience.”
The spokesperson spoke with Business Insider and said the outage was initiated by WhatsApp itself, instead of an external cause.
When asked if the outage affected all WhatsApp's handlers, the spokesperson repeated that it was a "global" issue, but stated that it was impossible to assume whether all its users were affected.
WhatsApp which is owned by Facebook is among the most popular communications apps used globally. It can boast of more than a billion users. The app was noted to have stopped functioning around 4:50 p.m. ET (8:00 pm GMT) on Wednesday.
The issue happened during a period the Facebook's senior management was on a quarterly-earnings conference call with Wall Street analysts and investors. Facebook hyped the popularity of new WhatsApp features when making the call, but did not mentioned the huge outage proceeding that very moment.
Twitter found itself under pressure following the outrage of WhatsApp users took to the app to unleash their frustrations.
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